At Simply Love Gardens Ltd, we are committed to protecting your personal data and respecting your privacy. This notice explains how we collect, use, and safeguard your information when you engage with our services.
1. What Information We Collect
1.1 We only collect the information we need to provide our services effectively. This may include:
I. Your name
II. Contact details (phone number, email address, home address)
III. Details about your garden and service requirements
IV. Booking and payment information
V. Communication records (messages, emails, enquiries)
2. How We Use Your Information
2.1 We use your data to:
I. Provide and manage gardening services
II. Arrange quotes, bookings, and visits
III. Communicate with you about your enquiries or services
IV. Process payments and maintain records
V. Improve our services and customer experience
2.2 We will only use your data where we have a lawful basis to do so, including:
I. Contractual necessity (to deliver agreed services)
II. Legitimate interests (to run and improve our business)
III. Legal obligations
3. How We Store and Protect Your Data
3.1 We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.
Your information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this notice or to meet legal requirements.
4. Sharing Your Information
4.1 We do not sell or share your personal data for marketing purposes.
4.2 We may share your data with trusted third parties where necessary, such as:
I. Payment processors
II. Booking systems (e.g. scheduling platforms)
III. Professional advisers (e.g. accountants)
IV. All third parties are required to handle your data securely and in line with GDPR.
5. Your Rights
5.1 Under GDPR, you have the right to:
I. Access the personal data we hold about you
II. Request correction of inaccurate information
III. Request deletion of your data (where applicable)
IV. Object to or restrict processing
V. Withdraw consent where applicable
VI. To exercise any of these rights, please contact us using the details below.
6. Cookies and Website Use
6.1 If you use our website, we may collect limited data through cookies to improve your experience. 6.2 You can manage or disable cookies through your browser settings.
7. Contact Us
7.1If you have any questions about this privacy notice or how your data is handled, please contact:
Simply Love Gardens
Email: info@simplylovegardens.co.uk
Phone: 07368 184 660
8. Changes to This Notice
7.1 We may update this privacy notice from time to time. The latest version will always be available on request or via our website.